4 Steps to Dealing with a Disgruntled Account

Without getting thrown out.The account calls and says to come get your product because you're being kicked out. They are mad, and they want to make a statement by giving all your shelf space to your competitor. It happens all the time, but an account is an account and your suppliers expect you to have 100% coverage. Here's a quick rundown of the steps to take:1. Apologize - if it's your company's fault or not, going to the account in