Dear Client: Most big grocers are focusing their efforts on building out e-commerce and delivery. But online grocery is still a small piece of the pie (about 5%) thanks to supply and demand issues. In fact, "Online grocery will never be profitable with the current business model," said TABS Analytics ceo and founder Kurt Jetta during a webinar yesterday. WHERE CONSUMERS SHOP REGULARLY. First, let's take a look at where consumers are shopping regularly. Note, TABS defines 'regularly' modestly at
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