Diageo Chief on “Resilient” US Market, Innovation and E-commerce

Dear Client: Diageo's fiscal 2020 was "a year of two halves," according to chief Ivan Menezes. Indeed, the company "delivered good consistent performance" in H1, while COVID-19 "significantly impacted" H2, with peak impact in the fourth quarter.   Organic net sales were down 8.4% globally for the fiscal year and volumes were down 11.2%. Growth in North America was "more than offset" by declines in all other regions.  To address the impact of the pandemic, "We adapted quickly and acted decisively