Frequent Questions

1. Why am I not receiving my daily email?

A. Is this the first time you've signed up and haven't received your first issue yet? A message with a confirmation link was emailed to you ​at the time of your purchase from harry@beernet.com, via aweber.com. You must click the link to confirm you want to receive our messages.

B. You've been receiving the daily news but delivery has stopped all of a sudden. There are several reasons why this could occur, but usually it is a result of your company's or your Internet Service Provider's (ISP's) spam filter mistaking our publication as unauthorized advertising. We recommend taking the following steps:

  1. Check the "Junk E-Mail" folder in your email program. If our email is in this folder, please move it to the safe sender's list.
  2. Contact your ISP (or your IT department) and add our domain name and emails to your safe sender’s list (see below):

2. What emails do I whitelist/add to my safe sender list?

hs@beernet.com, harry@beernet.com, jenn@beernet.com, jordan@beernet.com, bbd@aweber.com

*Regardless of whether you receive your email or not, you can always retrieve your issues at beernet.com and our SchuPub App.

If you are still having issues, please call our office at 210-805-8006 or email jessica@beernet.com to make sure your account is current and set up correctly.

3. If I sign up more than one person from our company, is there a discount offered?

Yes, we offer a discount for what we call a site license for five or more people from the same company at the same location. Please email us at jessica@beernet.com or call us at 210-805-8006 for a quote.

4. How do I sign up for a subscription?

You may (1) sign up online at https://beernet.com/subscribe.php (2) by phone at 210-805-8006 or (3) by email at jessica@beernet.com. When contacting us by email, include your name, company, business address, email address, a contact phone number, and payment information.

5. How do I make a payment?

You may pay by credit card securely online at https://beernet.com/subscribe.php or by calling us at 210-805-8006. Please note that your credit card statement will show a charge from BeerNet Communications.

We also accept check payments made payable and mailed to:
Schuhmacher Publishing Co.
909 NE Loop 410, Suite 720
San Antonio, TX 78209

6. Why can't I access my account online?

To access your account, you will need your full email address (ex. example@beernet.com), and your password. From the login page, enter your full email address and password (case sensitive). Your computer must be set to be able to accept cookies to save your password. If you have forgotten your password, you can retrieve it from the login page, or you can call our office at (210) 805-8006 or email Jessica at jessica@beernet.com.

If this still does not work, email us at jessica@beernet.com or call our office (210) 805-8006 and we'll take a look at your account to make sure it is current and set up correctly.

7. Does each individual need a subscription?

Yes. Each person must have a paid subscription in order to receive our publication. It is against copyright law to forward or photocopy our publication.

8. Is BBD published every day?

BBD is published every work day, excluding weekends and holidays. Occasionally, due to travel schedules and other circumstances, BBD is not published, but this is rare. Generally BBD is published about 250 times a year.

TTB Announces Large Scale Trade Practice Investigation in Illinois

FILED SEPTEMBER 22, 2017 The TTB announced yesterday that they're conducting their
Read More

Is Amazon Three-Tier Compliant? Readers Weigh In

FILED SEPTEMBER 21, 2017 After yesterday's issue, some readers wrote in to argue that, rather than simply being a booze boogie monster, Amazon is actually working within the three tier system (at least for now), and those who don't participate will simply be left behind.
Read More

Top Secret News Hotline:

Got beer news for BBD?

Submit Anonymously
twitter facebook